Rental Terms & Conditions

Submitting a reservation request does not automatically reserve equipment or an event date.

All reservations are subject to equipment availability and approval by Central Ohio Sweet Fun Rentals.

After a reservation request is reviewed and availability is confirmed, the customer will receive instructions for paying the required refundable security deposit.

The reservation becomes officially confirmed and the approved equipment and event date are secured once the required refundable security deposit has been received.

Until the required security deposit is received, the requested equipment and event date are not guaranteed.

The refundable security deposit is required to secure the approved equipment and event date.

The security deposit is separate from rental charges, delivery and pickup fees, supply packages, rush fees, late payment/reinstatement fees and other applicable charges.

The security deposit does not reduce or satisfy the customer's remaining rental balance.

The rental balance may include:

Paying your refundable security deposit secures your approved reservation. It does not pay or reduce your remaining rental balance.

If the full rental balance is not received by the 7-day payment deadline, Central Ohio Sweet Fun Rentals will contact the customer by email and provide a 48-hour grace period to respond and complete payment.

If the customer responds within the 48-hour grace period and wishes to continue with the reservation, the reservation may continue and a $25 Late Payment/Reinstatement Fee will be added to the outstanding balance.

The customer must complete the required payment within the grace period to maintain the reservation.

A reservation is only considered abandoned after all of the following have happened:

If payment and communication are not received within the 48-hour grace period: the reservation will be considered abandoned and cancelled; the reserved equipment and event date will be released and made available to other customers; 50% of the refundable security deposit will be retained as a cancellation/no-response fee; and the remaining 50% of the security deposit will be refunded to the customer.

This policy is intended to prevent equipment and event dates from remaining unavailable when a customer no longer intends to complete their reservation.

If a customer misses the original 7-day payment deadline but responds during the 48-hour grace period and wishes to continue with the reservation, a $25 Late Payment/Reinstatement Fee will be added to the outstanding balance.

This fee is not a Rush Fee. The Late Payment/Reinstatement Fee and the Rush Booking Fee are two different policies.

Last-minute reservations are subject to equipment and supply availability.

Rush fees are separate from security deposits, rental charges, delivery charges and the Late Payment/Reinstatement Fee.

Delivery fees are based on the one-way distance from our equipment pickup location near the Easton/Airport area in Columbus, Ohio to the event location.

The delivery charge includes both equipment drop-off and pickup.

Delivery availability must be confirmed.

Additional charges may apply for circumstances such as difficult access, stairs, long walking distances, restricted parking, inaccurate venue information or delivery/pickup requirements outside the agreed time window.

After equipment is returned or picked up, Central Ohio Sweet Fun Rentals will inspect the equipment for cleanliness, damage, missing items and compliance with the rental agreement.

Equipment inspections are generally completed within 24 hours after the equipment has been returned or picked up.

When rental equipment is returned clean, complete, undamaged and in accordance with the rental agreement, the security deposit will be processed for refund within 24 hours following inspection.

If damage, excessive cleaning, missing equipment, missing accessories, late return or another violation of the rental agreement is identified, some or all of the security deposit may be withheld as permitted by the rental agreement.

If the cost of damage, replacement, cleaning or other applicable charges exceeds the security deposit, the customer may be responsible for the remaining amount.

We process the eligible refund within 24 hours following inspection. The time it takes for the funds to appear in the customer's account may depend on the payment processor, bank or card issuer.

Machine Only rentals do not include consumable supplies unless specifically stated in the rental description or invoice.

Sweet Party Packs include only the supplies specifically listed with that package.

Customers keep unused consumable supplies included with their paid Party Pack.

For last-minute reservations, comparable supply brands, colors, flavors, packaging or styles may be substituted when the originally advertised supplies are unavailable.

Please contact Central Ohio Sweet Fun Rentals as soon as possible if your event must be cancelled, rescheduled or changed.

Reservation changes are subject to equipment availability and may affect rental charges, delivery charges, supply costs or other applicable fees.